Trax Consulting

Standardize Success, Prevent Decay

The final pillar of our methodology is Control, where we draft and perfect policies and procedures to establish the gains made. Control ensures that everyone in the organization is following standardized processes, thereby preventing any decay in performance. Our focus here is on creating clear, actionable policies that empower your team to maintain the high standards set by the previous phases.

• Policy Drafting: Comprehensive policies that cover all operational aspects.
• Procedure Documentation: Clear and concise procedures that are easy to follow.
• Sustained Performance: Ensuring that improvements are maintained over the long term.

Monitor, Measure, and Maintain Performance

To sustain the improvements achieved through process re-engineering, we introduce Steer—our comprehensive program for evaluating, drafting and measuring Key Performance Indicators (KPIs). With Steer, we develop KPIs that are tailored to your most critical areas, ensuring that the performance gains from Optimize are not only achieved but continuously monitored and maintained by management.

• Strategic KPIs: Tailored to align with your strategic goals.
• Performance Monitoring: Continuous tracking to ensure sustained improvements.
• Management Dashboards: Tools for real-time performance oversight.

Redesign Processes for Superior Performance

Once we’ve identified the gaps, we move on to Optimize—our process re-engineering solution. Here, we redesign your end-to-end processes to enhance efficiency, eliminate waste, and improve performance. Whether it’s streamlining workflows, adopting new technologies, or redefining roles, Optimize ensures your operations are running at peak efficiency.

End-to-End Process Re-engineering: Complete overhaul of workflows to remove inefficiencies.

Performance Improvement: Realigning processes to better meet strategic objectives.

Technology Integration: Leveraging the right technology to drive efficiency and help you on the way of successful ERP implementation.

Understand the Gaps, Target the Root Causes

Our journey begins with a deep dive into your organization to identify gaps across five key dimensions: organization, people, processes, performance, and technology. We don’t just stop at identifying these gaps; we go further by analyzing the root causes behind each one. The outcome is our proprietary product, Business Radar—a comprehensive diagnostic tool that provides a clear, actionable roadmap for improvement.

Organization: Evaluate structural inefficiencies.

People: Assess skills, engagement, and alignment.

Processes: Identify bottlenecks and inefficiencies.

Performance: Measure output against benchmarks.

Technology: Ensure that your systems are enabling progress.