Last updated May 11, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Trax Group company registered in Saudi Arabia at Saudi Arabia – Riyadh HQ, Riyadh.

We operate the website https://www.traxgroup.com/ ), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

At Trax Group, we drive end-to-end business transformation for organizations across the Middle East and beyond. We bring together five business units—Technology, Consulting, Academy, and Scale —to turn strategy into measurable performance.

You can contact us by email at info@traxgroup.com or by mail to Saudi Arabia – Riyadh HQ, Riyadh, Saudi Arabia.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Trax Group, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by ______, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

OUR SERVICES
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS
PURCHASES AND PAYMENT
SUBSCRIPTIONS
PROHIBITED ACTIVITIES
USER GENERATED CONTRIBUTIONS
CONTRIBUTION LICENSE
THIRD-PARTY WEBSITES AND CONTENT
ADVERTISERS
SERVICES MANAGEMENT
PRIVACY POLICY
TERM AND TERMINATION
MODIFICATIONS AND INTERRUPTIONS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATIONS OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
CALIFORNIA USERS AND RESIDENTS
MISCELLANEOUS
CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to:

access the Services; and
download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@traxgroup.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

you have the legal capacity and you agree to comply with these Legal Terms;
you are not a minor in the jurisdiction in which you reside;
you will not access the Services through automated or non-human means, whether through a bot, script or otherwise;
you will not use the Services for any illegal or unauthorized purpose; and
your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

4. SUBSCRIPTIONS

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.

Cancellation

You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at info@traxgroup.com .

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

5. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit viruses, Trojan horses, or other harmful material.
Engage in any automated use of the system, such as using bots or data mining tools.
Delete copyright or other proprietary rights notices.
Attempt to impersonate another user or person.
Use spyware, tracking mechanisms, or similar devices.
Interfere with or disrupt the Services or connected networks.
Harass, annoy, intimidate, or threaten our employees or agents.
Attempt to bypass access restrictions to the Services.
Copy or adapt the Services’ software code.
Reverse engineer any part of the Services.
Use unauthorized automated systems to access the Services.
Use buying agents to make purchases on the Services.
Collect user information for unsolicited communications.
Use the Services to compete with us or for commercial gain.

6. USER GENERATED CONTRIBUTIONS

The Services may allow users to submit content (“Contributions”). When you create Contributions, you represent and warrant that:

Your Contributions do not infringe any third-party rights.
You have all necessary rights and permissions for your Contributions.
You have consent from identifiable individuals in your Contributions.
Your Contributions are truthful and not misleading.
Your Contributions are not unsolicited advertising or spam.
Your Contributions are not obscene, violent, or harassing.
Your Contributions do not promote violence or hatred.
Your Contributions comply with all applicable laws.
Your Contributions respect privacy and publicity rights.
Your Contributions do not contain child pornography.
Your Contributions do not include offensive discriminatory comments.
Your Contributions otherwise comply with these Legal Terms.

Violations may result in termination of your access to the Services.

7. CONTRIBUTION LICENSE

We may access, store, and process your Contributions according to our Privacy Policy. By submitting feedback, you agree we may use it without compensation.

You retain ownership of your Contributions. We are not responsible for statements in your Contributions. You agree not to take legal action against us regarding your Contributions.

8. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to third-party websites (“Third-Party Websites”) and content (“Third-Party Content”). We do not investigate, monitor, or check these for accuracy, appropriateness, or completeness. Accessing Third-Party Websites or using Third-Party Content is at your own risk. Our inclusion of these links does not imply approval or endorsement. You should review the applicable terms and policies of any Third-Party Websites. We are not responsible for any purchases made through Third-Party Websites or any harm caused by Third-Party Content or Websites.

9. ADVERTISERS

We allow advertisers to display ads in certain areas of the Services. We simply provide space for these advertisements and have no other relationship with advertisers.

10. SERVICES MANAGEMENT

We reserve the right to:

Monitor the Services for violations
Take legal action against violators
Restrict or disable your Contributions
Remove excessive or burdensome content
Manage the Services to protect our rights and property

11. PRIVACY POLICY

By using the Services, you agree to our Privacy Policy. The Services are hosted in Saudi Arabia, the United Kingdom, and Egypt. If you access from other regions, you consent to data transfer to these locations.

12. TERM AND TERMINATION

These Legal Terms remain in effect while you use the Services. We may terminate your access at any time for any reason, including violations of these Terms. If terminated, you may not create another account. We may take legal action against violators.

15. MODIFICATIONS AND INTERRUPTIONS

We may change, modify, or remove content from the Services at any time without notice. We cannot guarantee uninterrupted service and are not liable for any downtime or discontinuance.

16. GOVERNING LAW

These Legal Terms are governed by Saudi Arabian law. Both parties consent to the exclusive jurisdiction of Saudi Arabian courts.

17. DISPUTE RESOLUTION

Disputes will be resolved in Saudi Arabian courts. Trax Group may also bring proceedings in your country of residence or principal place of business.

18. CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions on the Services at any time without prior notice.

19. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

IMPLIED WARRANTIES OF MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT

WE MAKE NO WARRANTIES ABOUT:

ACCURACY OR COMPLETENESS OF SERVICES’ CONTENT
CONTENT OF LINKED WEBSITES OR APPLICATIONS

WE ASSUME NO LIABILITY FOR:

ERRORS, MISTAKES, OR INACCURACIES IN CONTENT
PERSONAL INJURY OR PROPERTY DAMAGE FROM SERVICE USE
UNAUTHORIZED ACCESS TO OUR SERVERS OR STORED INFORMATION
INTERRUPTIONS IN SERVICE TRANSMISSION
BUGS, VIRUSES, OR MALICIOUS CODE TRANSMITTED THROUGH SERVICES
ERRORS/OMISSIONS IN CONTENT OR LOSS/DAMAGE FROM CONTENT USE

WE DO NOT ENDORSE OR ASSUME RESPONSIBILITY FOR:

THIRD-PARTY PRODUCTS/SERVICES ADVERTISED THROUGH SERVICES
ANY TRANSACTIONS WITH THIRD-PARTY PROVIDERS

20. LIMITATIONS OF LIABILITY

WE SHALL NOT BE LIABLE FOR ANY:

DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, OR PUNITIVE DAMAGES
LOST PROFITS, REVENUE, OR DATA
ARISING FROM YOUR SERVICE USE, EVEN IF ADVISED OF POSSIBILITY.

21. INDEMNIFICATION

YOU AGREE TO DEFEND AND INDEMNIFY US AGAINST:

YOUR USE OF SERVICES
BREACH OF THESE TERMS
BREACH OF YOUR REPRESENTATIONS/WARRANTIES
VIOLATION OF THIRD-PARTY RIGHTS
HARMFUL ACTS TOWARD OTHER USERS

WE MAY ASSUME DEFENSE OF ANY CLAIM AT YOUR EXPENSE.

22. USER DATA

WE MAINTAIN SERVICE-RELATED DATA BUT:

YOU ARE SOLELY RESPONSIBLE FOR YOUR TRANSMITTED DATA
WE HAVE NO LIABILITY FOR DATA LOSS/CORRUPTION
YOU WAIVE RIGHT OF ACTION FOR DATA LOSS

23. ELECTRONIC COMMUNICATIONS

YOU CONSENT TO:

ELECTRONIC COMMUNICATIONS (EMAILS, FORMS, ETC.)
ELECTRONIC SIGNATURES AND RECORDS
ELECTRONIC DELIVERY OF NOTICES/POLICIES
WAIVING REQUIREMENTS FOR:
ORIGINAL SIGNATURES
NON-ELECTRONIC RECORDS
NON-ELECTRONIC PAYMENTS

24. MISCELLANEOUS

These Terms constitute the entire agreement
Our failure to enforce rights doesn’t waive them
We may assign our rights/obligations
Unenforceable provisions will be severed
No joint venture/partnership created
Terms won’t be construed against us as drafters
You waive defenses based on electronic form

25. CONTACT US

Trax Group
Saudi Arabia – Riyadh HQ
Riyadh, Saudi Arabia
Email: info@traxgroup.com

Terms & Conditions